Refund and Returns Policy

Return & Refund Policy

At Ramaani, we want you to be fully satisfied with every purchase you make from us. If for any reason you are not completely happy with your purchase, please see our refund policy below:

Returns and Exchanges

You may return or exchange items purchased from Ramaani within 5 days of receiving your order. To be eligible for a return, items must be unused and in their original condition and packaging.

To start the return process, please email us at customersupport@ramaani.com. We will provide instructions for return shipping. You must include a copy of your original invoice with the return.

Once we receive the return, we will inspect it and notify you by email if your return is approved. Approved refunds will be processed back to the original form of payment within 5-7 business days.

Exchanges

If you would like to exchange an item for a different size, color, or other variation, please email us at customersupport@ramaani.com within 5 days of receiving your order. If we have the desired exchange in stock, we will ship it to you free of charge within 3-5 business days after pickup of your return.

Quality Issues

We thoroughly inspect all items before shipment. However, if you experience any quality issues with a product, please contact us immediately at customersupport@ramaani.com so we can make it right.

Cancellations

If you need to cancel an order, please email us at customersupport@ramaani.com as soon as possible. We can only accept order cancellations before the order has shipped. If your cancellation request is approved, you will receive a full refund in the original form of payment within 5-7 business days.

Refunds

Once we receive and inspect your return, we will notify you by email if your refund request is approved or denied. If approved, you will receive a refund in the original form of payment within 5-7 business days.

Please feel free to reach out to our customer support team at customersupport@ramaani.com if you have any other questions or concerns regarding returns, exchanges, cancellations, or refunds. We are here to help!